Privacy Policy

PRIVACY POLICY

Privacy Policy

Last Updated: 09/12/2024

At AI Trading FX, we take your privacy and the protection of your personal information seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our platform for AI-powered Forex trading and investment services. By using the AI Trading FX platform (the "Platform"), you consent to the collection and processing of your personal data as described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:

a. Personal Information

Account Information: When you create an account, we collect personal details such as your name, email address, phone number, date of birth, and other identifying information.
Financial Information: For investment and withdrawal purposes, we collect your payment details, bank account information, or other financial data.
Identification Documents: We may require government-issued identification (e.g., passport, driver's license) for verification purposes.

b. Non-Personal Information

Usage Data: We collect data related to your interactions with the Platform, such as your IP address, device type, browser type, pages visited, and session information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, personalize content, and analyze traffic on our Platform. Cookies help us remember your preferences and improve site performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services: To enable you to invest in AI-powered Forex trading plans, process deposits and withdrawals, and facilitate AI trading activities on your behalf.
To Communicate with You: To send account-related notifications, updates on your investment performance, and other relevant information about the Platform.
To Improve the Platform: To analyze usage patterns, troubleshoot issues, and enhance the functionality and performance of the Platform.
To Ensure Compliance: To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) regulations.
For Marketing and Promotions: If you have consented to receive marketing materials, we may send promotional offers, newsletters, or other communications about our services. You can opt out of these communications at any time.

3. How We Protect Your Information

We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technologies to protect sensitive data during transmission.
Access Control: We restrict access to personal data to authorized personnel only, and implement secure authentication methods.
Regular Audits: We conduct regular security audits and assessments to ensure the integrity of our systems.

However, no system is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security. By using the Platform, you acknowledge the inherent risks of data transmission over the internet.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your personal data with third parties in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist in operating the Platform, processing payments, or providing customer support. These service providers are obligated to protect your information and use it only for the purposes we specify.
Legal Compliance: We may disclose your personal data to law enforcement, regulatory bodies, or other government authorities if required to comply with legal obligations, protect our rights, or investigate fraud.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, and we will notify you of any such change.

5. International Data Transfers

AI Trading FX operates internationally, and your personal data may be stored and processed in countries outside of your jurisdiction. By using our Platform, you consent to the transfer of your data to countries that may have different data protection laws than your own.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain legal and contractual obligations.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of the Platform. You can control your cookie preferences through your browser settings. However, disabling certain cookies may impact the functionality of the Platform.

Essential Cookies: These cookies are necessary for the operation of the Platform and cannot be disabled.
Performance Cookies: These cookies help us analyze how users interact with the Platform to improve performance and user experience.
Marketing Cookies: These cookies track your preferences and provide targeted advertising based on your interests.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AI Trading FX
Email: support@aitradingfx.com

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy was last updated on 09/12/2024.